Question 1

Which plan is right for me?

Accepted Answer

Our Free Plan is perfect for learners who want to explore our platform with sample questions and basic quizzes. The Individual Plan is ideal for serious learners who need practice exams, detailed reports, and AI-powered study support to accelerate their learning journey. The Teams Plan is designed for organizations and educational institutions that need to manage multiple learners with team analytics and shared progress tracking.

Question 2

How does billing work?

Accepted Answer

With monthly billing, you're charged each month on the date you subscribed. With annual billing, you're charged once per year and save 20% compared to monthly billing. You can switch between monthly and annual billing at any time from your account settings.

Question 3

What is your refund policy?

Accepted Answer

We offer a 30-day money-back guarantee for all paid plans, no questions asked. If you're not satisfied within the first 30 days of your subscription, contact our support team for a full refund. Refunds are processed within 5-7 business days to your original payment method.

Question 4

Is there a free trial?

Accepted Answer

We don't offer a traditional free trial, but we do have a Free plan that lets you explore the platform with sample questions and quizzes. Plus, all paid plans come with a 30-day money-back guarantee, no questions asked, so you can try the full experience risk-free.

Question 5

Can I upgrade from Free to Individual at any time?

Accepted Answer

Yes! You can upgrade from the Free plan to the Individual plan at any time. Your progress and data will be preserved, and you'll immediately get access to all premium features including practice tests, detailed explanations, and AI-powered study recommendations.

Question 6

What if I want to cancel my plan?

Accepted Answer

You can cancel your subscription at any time from your account settings. If you cancel during your billing period, you'll continue to have access to all premium features until the end of your current billing cycle. No cancellation fees apply, and your progress is saved if you decide to resubscribe later.

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