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Free sample question, answered and explained below. The AZ-900 Microsoft Azure Fundamentals Exam practice bank has 688 more like it. Try 10 free: instant score, no account.
An organization wants to transition its warehouse staff away from traditional passwords to improve security and streamline login times. The warehouse staff frequently rotate shifts and share dedicated Windows workstations to access web-based corporate applications.
Which passwordless authentication method should the organization implement to meet these requirements?
Short Message Service (SMS) verification is a telephony-based authentication mechanism where Microsoft Entra ID transmits a one-time numerical passcode over cellular networks to a user's mobile phone during authentication.
SMS authentication does not provide a seamless, hardware-based passwordless solution for shared PCs. In enterprise environments, relying on SMS text messages introduces telephony latency, requires personal mobile devices in the warehouse, and is vulnerable to interception and SIM-swapping attacks.
The organization needed a basic, mobile phone-based secondary verification method for remote workers who lack smartphones capable of running authenticator apps.
Modern identity security recommendations favor phishing-resistant passwordless methods (such as FIDO2 passkeys) over legacy telephony channels like SMS and automated voice calls.
Software OATH tokens are time-based one-time password (TOTP) generators hosted in authenticator applications. They calculate a temporary 6-digit verification code that changes every 30 or 60 seconds according to an open standard algorithm.
Software OATH tokens are designed strictly as a secondary authentication factor during multifactor authentication (MFA) or self-service password reset (SSPR) workflows. They cannot be used as a primary standalone credential to replace passwords entirely for sign-in.
The organization wanted to configure an open-standard, time-based one-time code as a secondary verification step to complement existing username-and-password sign-ins.
While software tokens add a valuable layer of security above single-factor authentication, true passwordless solutions such as FIDO2 keys and Windows Hello for Business remove the primary password attack surface entirely.
FIDO2 security keys (also referred to as passkeys) are external hardware devices—typically USB or NFC tokens such as YubiKeys—that provide strong, standards-based passwordless authentication. They allow users to securely sign in to Microsoft Entra ID accounts and web-based applications without ever typing a username or password.
In environments with shared workstation PCs where multiple employees rotate shifts, individual biometric setups like Windows Hello for Business tied to personal devices are not practical. FIDO2 security keys are completely portable; an employee simply inserts their physical security key into the shared PC, provides their personal PIN or gesture on the hardware token, and gains instant, passwordless access to corporate cloud resources.
FIDO2 security keys represent the industry gold standard for hardware-based passwordless authentication on shared physical infrastructure, providing maximum protection while dramatically speeding up the sign-in workflow.
Self-service password reset (SSPR) is a Microsoft Entra ID identity governance feature that enables end users to reset, change, or unlock their own account passwords via a web browser without contacting an IT helpdesk.
SSPR is a password management and recovery tool rather than a passwordless authentication mechanism. Implementing SSPR maintains the organization's reliance on traditional passwords rather than eliminating them in favor of passwordless credentials.
The organization sought a solution to reduce helpdesk support ticket volume caused by employees forgetting their account passwords.
While SSPR can be deployed alongside multifactor authentication, migrating to passwordless authentication methods such as FIDO2 keys removes the need for password resets entirely by removing passwords from the user experience.
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