Intrigued by the art of cloud architecture? Discover how to design, develop, and manage robust, secure, scalable, and dynamic solutions on Google Cloud as you prepare for the Professional Cloud Architect exam!
Prepare and test your skills
Prepare and test your skills
Worked example. The correct answer is already marked and every option is explained below, so there is nothing to select here. To answer questions yourself, start the free trial.
A retail enterprise is designing an automated interactive voice response (IVR) customer service system. The virtual agent must support multi-turn conversations, track session state across branching paths, extract user parameters like order numbers, and trigger backend webhooks to fulfill customer requests.
The engineering team needs to choose an architecture that minimizes custom state-machine development while delivering full conversational AI capabilities.
Which solution should the team implement?
Keep the momentum going with these hand-picked practice scenarios
Want more questions like this?
Get a free certification question every week.
StudyCerts
StudyCerts