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An IT administrator implements a new Microsoft Entra Conditional Access policy requiring multifactor authentication (MFA). Shortly afterward, several users report that they are unexpectedly blocked when attempting to access company applications.
Which tool in the Microsoft Entra admin center should the administrator use to inspect individual user authentication attempts and review the exact policies that were evaluated?
Microsoft Entra Sign-in logs provide comprehensive records of all authentication attempts within a tenant. Each log record contains rich telemetry regarding the user, application, device state, IP address, and location associated with the sign-in event.
When inspecting a specific sign-in event in the Sign-in logs, administrators can navigate to the Conditional Access tab in the event details pane. This view displays all evaluated Conditional Access policies and reveals whether each policy resulted in Success, Failure, or Not Applied, allowing administrators to pinpoint the exact condition or grant control causing unexpected blocks.
StudyCerts
StudyCerts53003 BlockedByConditionalAccess) to identify the exact cause of access denial.Checking the Sign-in logs is the primary, native method for inspecting real-time and historical authentication events. It gives direct visibility into how identity policies evaluate access requests, making it the most direct and effective troubleshooting tool.
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